Terms and Conditions Declaration
About Us
Shikharam Adventure Tours & Travels is one of the best organizations in Gujarat. We have been serving Adventure camps , Trekking, Couple Tour, Family Tour, Corporate Group Tour and Student Special Tours in many places in India. Shikharam Adventure Tours & Travels is a youth organisation working from 2015 and providing its best services to the people and we successfully serve 5000+ clients every year.
Participant Rules & Regulation
Being a Tour & trek operator we expect a high level of discipline.
All the participants have to follow the Trip rules, timings, and code of conduct during the time of Trip and travel.
Punctuality must be taken as a serious matter. Participants will have to follow the instructions clearly given by the volunteer/guide/instructor, Misbehave/Arguing with the volunteers/guide/instructors will be considered as disciplinary issues.
In case of violation of disciplinary rules, Shikharam Adventure Tours & Travels has all the rights to rusticate a participant or terminate the participation. In such cases of disciplinary violation or the participants wishes to leave the camp willingly, the Firm will not be held responsible for any further services, return tickets, refunds, etc. Also, Shikharam Adventure Tours & Travels is not responsible for your further actions, safety, or any other actions that can affect the locality and jurisdiction.
Shikharam Adventure Tours & Travels will be not responsible for any type of internal disputes/quarrels among participants.
Prohibition & Restrictions
Smoking, Alcohol, Tobacco, Drugs & Abusive Language are strictly prohibited and if anyone is found to be the suspect in such cases, the participation will be terminated and no further services, return tickets, refunds, etc. will be offered.
Booking & Payments
Payments are accepted through the online (G.pay /Phone pay /Account Transfer) or by cash at registered offices listed on the website.
Shikharam Adventure Tours & Travels does not accepts any kind of payment through any 3rd party portals, agents, booking offices, etc
For booking of Local Camps & other National tours you must have to pay half payment in Advance, for National Camps you can register yourself by just 30% Advance. Please note that this payment will be non Refundable.
The enquiry and registration helpings would be active between 9 AM to 7 PM for all the days excluding the public holidays on +91 7567264652/ +91 9374688707/ +91 9374388707
However, the information available on the website would be considered final in case of any miscommunication or misinterpretation over the helplines.
In case of any disputes, you can raise a complaint by sending a mail at shikharamadventure@gmail.com
Change Of Schedule
In case of any unforeseen circumstances, the schedule could be changed/modified. In such cases, the expenditure of extra accommodation facilities, new transport arrangements and other commodities will have to be borne by the participants themselves. No such responsibility would be on part of Shikharam Adventure Tours & Travels.
No refunds would be made or entertained if the organization cancels or modifies any programme due to an act of God or any unavoidable circumstances.
If a trek is called off at the last moment due to a natural calamity/unforeseen circumstance (like Massive Rains, earthquake, landslides, strike, lockdowns, curfews) no amount will be refunded. According to the situation, there will be some alternatives provided.
Transportation
Transportation is managed as per head seat availability. The firm will help to adjust; However, we don’t offer any kind of seating preferences or special services. In some local Trips we Provides seat number after booking.
Train tickets are booked with subject to availability. Shikharam Adventure Tours & Travels does not possess a right to change the status for waiting or RAC tickets. However, pre mention of the status will be conveyed to participants while booking tickets.
In case of unforeseen circumstances such as getting stuck at a place due to natural calamity, unable to board the transport vehicle on schedule, etc.; the expenditure of extra accommodation facilities, new transport arrangements, etc. will have to be borne by the participants themselves. No such responsibility would be on part of Shikharam Adventure Tours & Travels
Accommodation & Food
Accommodation & Sanitary Facilities for Girls & Boys are separate.
Jain and Swaminarayan food will be available at the campsite/ Hotels. Non-Veg food is not allowed at the campsite.
For Hotel Stay trip we provide food of hotels & in camps we serves Gujarati food. In Uttarakhand region camps, local food will be served by the Firm.
Shikharam Adventure Tours & Travels has a pre-decided food menu depending upon the camp hygiene and health. No choices, preferences, or demands from the participants will be entertained. Junoon trekking & Holiday is not responsible for any health-related issue during the trip, in case the participant skips the food.
Before check-in/check-out, the participant is requested to check his/her room/tents. If any items are found to be damaged/lost/stolen from their room/tents, he/she will be held solely responsible for it and needs to bare the expenditure for the same.
Before boarding the vehicle, the participant needs to check their vehicle seats/windows. In case of damage, he/she must inform the respective volunteer/instructor. If not informed and found damaged the participant needs to pay the repairing cost for the same.
Cancellation Policy
Cancellation would be granted by the Senior Registration Manager or Higher Authorities on receiving cancellation requests through the email on shikharamadventure@gmail.com The cancellation Amount will be counted on total camp fees only.
If a Camp is called off at the last moment due to a natural calamity/unforeseen circumstance (like massive rain, earthquakes, landslides, strike, bandh, will transfer your amount in future for same trip or reschedule it. If the trip is Cancelled by Shikharam Adventure Tours & Travels by its personal reason, we will issue the full Refund.
In case of refund, transaction charges are not refundable by banks/payment gateways.
The refund amount will be paid in 7 to 12 working days directly into the bank account.
The cancellation charges For Local Camp/ trip:
Advance Payment/ token payment will be non-Refundable.
Cancellation between 45 days and 30 days to start of the journey – 50% Refund.
Cancellation between 29 days and 15 days to start of the journey – 25% Refund.
Cancellation less than 15 days to the start of the journey – No Refund.
In case of refund, transaction charges are not refundable by banks/payment gateways.
The refund amount will be paid in 7 to 12 working days directly into the bank account.
Reschedule
In case of any Emergency Reason situation, we are offering an option of Reschedule your tour (Only in Local camp) in the next 6 months, only for
Academic Curriculum (Sudden Change in Exam Schedule)
Medical Emergency (Any Serious Injury)
Rescheduling is possible only before 20 days of the tour departure, In the last 20 days of departure rescheduling is not provided.
For this, you have to submit valid proof for the same including a Call letter from the University & College ID Proof in case of exams and Medical Certificate with all the respective reports from the Hospitals (Signed by MBBS post or higher authorities) in case of medical emergencies.
Excluding the above-mentioned reasons, the rescheduling option is not available.
Also, participants will have to pay the cancellation charges for travel arrangements.
This option is given only to those who have valid proof available, other participants have to continue their tour as per schedule.
The rescheduling options are offered only to those who would be facing the emergency other friends or colleagues of that tour have to continue as per their schedule.
Rescheduling is given only 1 time, for the Second time Rescheduling & Cancellation option is not available.
Privacy Policy
When you book a tour on our website, we require contact information, such as your name and e-mail address and, in some cases, partial or full postal address or telephone number. This information is only used to contact you with information about your tour. In rare cases, we may need to share your contact information with tour guides who are responsible for the booked tour. Otherwise, we do not sell or share this information with any third parties.
At the time of booking, we also ask you for payment information such as credit card number or bank transfer details. We use the advance level of online security to safeguard your personal data.
After completing your registration, a WhatsApp link would be shared either through message or online portal. By joining the group, you agree that your personal details like mobile number, profile photo, and name are shared with other participants. Invincible is not responsible for any future disputes with fellow participants.
All Rights Reserved
No content on our website may be used or reproduced for any commercial purposes. SHIKHARAM ADVENTURE, reserves the right to amend this privacy policy at any time.
Medical
Shikharam Adventure Tours & Travels provides basic First Aid Facilities all the camps and treks.
In the case of a Medical Emergency, Shikharam Adventure Tours & Travels will try to contact the emergency contact number provided by the participant.
In case the emergency contact person will not respond in time, Shikharam Adventure Tours & Travels will act as per the instructions given by the senior-most person available at the camp.
The team the try to get the best medical facilities at the earliest, however, the cost of such medical treatment, transport, etc. would be borne by the participants.
Any medical expenses for minor/major injury/sickness during the camp would not be borne by Shikharam Adventure Tours & Travels. Only an immediate first–aid facility shall be provided.
Participants will be provided with the facility of emergency health service in case no emergency family contact provided by the participant is available, but the expense shall not be bear by the Shikharam Adventure Tours & Travels.