kerala

TERMS & CONDITIONS

No refund will be made for any unused accommodation, missed meals
transportation segments, sightseeing tours or any other service. Such
unused items are neither refundable nor Exchangeable.
Rooms allocation is done by the hotel depending upon availability at the
time of check-in in the category of rooms as specified on your
confirmation voucher.
No refund shall be claimed, if the services & amenities of hotel were not up
to your Expectation, it will be considered on case to case basis.
To Confirm your booking 50% payment Of total cost will be advanced.
Whole/Full payment must Paid before 25 days of your tour departing date.
Check in time at the hotel will be 12:00 PM and check out time will be
10:00 AM. Breakfast timings will be from 8:30 am to 10:00 pm and dinner
timings will be from 8:30 pm to 10 pm. In any case, if you arrive late for the
meal or if the meal is missed, you have to follow the policy of the hotel.
You will not get any refund if the meal is missed.
Please fill free to mail me for any further assistance or you can dial our
number (number’s mentioned below) if you wish to discuss regarding the
package with me or may reply on the same mail as well.
At any time, abusive or any other misconduct will be excluded from the
tour and no refund will be given.
The balance payment is to be paid at least 25 days before the departure of
the batch. If the balance payment is not made on time, it would
automatically be considered cancelled without any prior intimation and
no refund would be given in this regard.
In case of breakage or damage of any hotel goods, the person will have to
pay compensation himself In case of delay or cancellation of train, flight,
bus (volvo) the organizer will not be responsible. The second arrangement
will be made and the extra charge will have to be paid by the person
himself.
n case of landslides or road closures anywhere, peace will have to be
maintained.If other arrangements are made, they will have to be borne by
you.
If for any reason a side scene or any kind of meal is missed, it will not be
refunded.
In case of vehicles breakdown in car, tempo, bus journey, peace has to be
maintained. arranging another vehicle may take time.
You will not receive a refund if you do not select a hotel upon arrival.
A hot water geyser in a hill area hotel can take up to 40 to 50 minutes.
There is a food menu according to the category of the hotel, buttermilk
will not be available in any hotel
In the package, children up to five years will be considered free, children
above five years will be charged.
In case of cancellation of train, flight or bus or in case of road block in
front or the destination being closed by the government or not reachable
due to traffic, if a hotel or any other vehicle has to be taken at another
place, the person has to pay the charge himself and the package No refund
will be given from.
If the shoes are cleaned with towels, blankets or sheets etc. provided in
the hotel, the person has to pay the charge decided by the hotel.
It is not possible for all the rooms in the hotel to be the same. Deluxe
hotels do not have lifts
Swift, Etios, Accent, etc will come in sedan cars. Ertiga will come in 6
seater car. If Innova car is to be taken then its rate will be extra.
There will be only one dish in Jain food at the hotel. Not all dishes will turn
out like non Jain food
In case of any damage to the hotel like electric kettle, fan, TV, heater, etc.,
it has to be reported to the reception immediately.
The menu at the hotel is decided by the hotel which will be binding on all.
the person will have it pay the charge for ordering anything other than the
menu at the hotel.
The coach number and birth number in the train ticket are issued by the
railway computer. It will be binding on all and the organizer will not be
responsible for any action of the railway.
The category of hotel will be as follows. Semi deluxe (2-star), Deluxe (3-star),
Super Deluxe(3- star plus), Premium (4-star) base category rooms will be
provide in each package category
Sightseeing provided in the program will be Done, the cost of additional side
scenes will be borne by the individual and will be taken anywhere only once
Accommodation in the itinerary at the mentioned hotels or the similar
hotels.The confirmation is subjects to availability.
The grand total of this packagecan increase with increase in flight charges.
(please note we are not holding any reservation in hotels or flights so
confirmation will always be subject to availability.
It is a suggestion for you that please book this offer as soon as possible
because we are not holding any booking and it is totally depend on the
availability of rooms and flight
In the group tour, the seats of the car have to be seated according to
rotation and the car will be kept standing until all the members have arrived
as per the given time.
People who get bad stains on hotel sheets or if children urinate/toilet, they
will have to pay cleaning/washing charges, the charges will be decided by
the hotel.
In case of vehicle breakdown or non-arrival of the vehicle on time, you will
be provided with another vehicle instead (A vehicle with the same number
of seats as there are members eg 12 seater traveler will be given two Ertiga if
it breaks down or if it is in traffic)
Personal Expenses such as Laundry, Luggage Charges, telephone calls, tips &
gratuity, mineral water, soft hard drinks, rafting, rock climbing, paragliding,
joy ride (Toy Train), porter charge.
No heater will come anywhere. If a heater is required, you will have to pay
for it your self. The hotel will not be air-conditioned anywhere in the hill
station.
Entry ticket to any place and charge of carriage, horse, mule, mountain
scooter, rickshaw etc. to go where our vehicle cannot go will have to be paid
by oneself.
People with whom they have children will have to protect the children
themselves. Don’t complain about children crying, children not being fit in
the carriage, etc. Take special care that children do not break flowers, trees,
leaves on the hotel and do not damage the hotel or the car.
No person shall misbehave with the driver. We will not be responsible if the
driver leaves or causes any other injury by negotiating or spending time with
the driver. The driver will not perform any side scene other than the given
side scene.
Non-veg. are not included in our package. People who want to take them will
have to pay the charge at the hotel.
Any person misbehaving with hotel staff or office staff while drinking
alcohol will be disqualified from the tour and no refund will be given.
No vehicle AC/ power window will come in hill stations.
Any person who behaves rudely or abnormally with the company staff will
be excluded from the tour and no refund will be given.
Read all the rules carefully before booking the package. Book only after
that. Complaints that we have not read after booking the package will not be
entertained.